Frequently Asked Questions
Everything you need to know about shopping at Lionsgate Shop.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original condition and packaging to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international shipping rates and delivery times vary by destination.
How can I contact customer support?
Our support team is available via email at support@lionsgateshop.com or through our live chat feature from 9 AM to 5 PM EST, Monday through Friday.